In the highly competitive market of Molecular Biology and Cytogenetic testing, simply complying with standard regulations is not enough. Our goals are to offer superior diagnostic testing and counselling today, to prepare for the future and to regularly exceed the expectations of our clients. Our holistic approach to quality focuses on customer satisfaction, exemplary laboratory and clinical practices and continual improvement processes.

In order to accomplish our goals, our laboratory is inspected and approved for Molecular Microbiology, Molecular Genetics and Cytogenetic tests by ISO 15189. As a result, our quality program is comprehensive, precise, relevant and results-driven.

Our ISO 15189 accreditation emphasizes the importance of having the right protocols in place. An independent ISO auditor visits Dar Al Hikmah Medical Laboratory (DHML) regularly to ensure that all established protocols are being followed, and to evaluate and improve the quality of care. Thus, DHML is the first private ISO accredited genetic laboratory in UAE by EGAC.

Senior managers throughout our organization champion our quality program. Their commitment, matched daily by the active participation of all our employees, is what makes DHML the leader in providing quality Molecular diagnostic and Cytogenetic testing services.

What does ISO accreditation mean for you?
Being ISO accredited commits us to ongoing improvement of our service since quality is measured continuously. This ranges from continuous scrutiny of procedures in the laboratory to developing our own analytical procedures and providing high quality counselling for patients. It also means an ongoing commitment to staff training and development.

DHML has implemented a prestigious international quality control scheme. We constantly participate in the international external quality assessment of the United Kingdom National External Quality Assessment Schemes (UKNEQAS) and Genomics Quality Assessment (GenQA).
Our genetic testing service is marked by a special ethical responsibility and assurance of the highest Molecular diagnostic and Cytogenetic standards for our customers.